Delete your personal data from Deliveroo
Rightly, Champions of Data, empowers you to easily and securely manage your personal online data.
Hackers are selling log-in details of various retailers including details of Deliveroo accounts that allow other petty criminals to order “free” food. They get these details from data breaches, sometimes directly and other times by trying usernames and passwords from one site on another - occasionally with success as people use the same password on more than one site. After stealing vast databases of customers’ personal data from big firms, they sell it on the dark web for as little as 42p per account. Deliveroo still does not offer two-factor authentication - an important additional security measure - on accounts to help customers protect themselves.
On this page we’ll explain why it’s a good idea to get your data deleted from Deliveroo and how to go about it. Or if you just want to get started, click the Start Now button which will take you directly to our Rightly Protect service, enabling you to find out who has your data and get it deleted, quickly and for free.
Can I delete my data from Deliveroo?
Yes you can! You have the right to ask any company to delete all the data they hold on you and they have to comply within 30 days. This right flows from GDPR (General Data Protection Regulation) legislation and if companies don’t comply without a valid reason, they can be in trouble.
How do I delete data from Deliveroo?
The easiest way to get your data deleted from companies like Deliveroo is to use our Rightly Protect service. In addition to picking Deliveroo and asking them to erase your data, you can use our service to analyse your email inbox to figure out all the companies that have your data. Then you can ask all of them to delete the data they hold on you in one click. Because many companies have your data, even companies you’ve never heard of, and it often runs into hundreds or even thousands of organisations putting your data at risk.
How long until Deliveroo responds?
Deliveroo should reply within one calendar month. If they have genuine reasons that they need extra time to consider your request, they can take up to an extra two months - but they should let you know within one month that they need more time and the reasons why. If you’re unhappy with how they respond, you can make a complaint to Deliveroo and then if you’re still unhappy, you can complain to the ICO (Information Commissioner’s office).
Does Deliveroo actually delete your data?
Yes, it’s a legal requirement. After one calendar month has passed since your account deletion request, your account and all of your information will be permanently erased by Deliveroo, and you will not be able to retrieve it.
What type of data does Deliveroo store on me?
Deliveroo can collect a wide range of data from registered users:
● Names and passwords of account holders
● Details of family members
● Business details and team members
● Metadata on how people use the Deliveroo mobile app and website
● Transactional data from Deliveroo owned products and services
● Data on which devices are linked to which accounts
● Geolocational data
● Bank details
● Credit and debit card details
What does Deliveroo do with my data?
Deliveroo’s main motive for building a data set around each user is to personalise the ads that show up on your feed. Ad targeting changes are made based on a lot of different data: your personal account info, your usage patterns, your location, and more.
But it’s not just your data that shapes your ad feed: Deliveroo compiles the same kinds of data from a variety of users and uses it to optimise when and where it shows you certain ads on other platforms. The additional data that Deliveroo collects helps the company to perform strategic market research, communicate directly with users, and counter suspected misuse.
Why delete my data from Deliveroo?
Deliveroo has suffered a series of breach attempts and there can be little doubt that hackers will continue attempts to compromise your personal data.
If you’re not using Deliveroo any more, or think a fresh profile would be a good thing, you can instruct Deliveroo to delete all the data they have about you and so prevent it from being stolen as a result of a data breach.