Delete your personal data from Uber
Rightly, Champions of Data, empowers you to easily and securely manage your personal online data.
The most infamous data breach for Uber to date happened in 2016, although it took a year before the company admitted it. Some 57 million user accounts and 600,000 driver accounts were compromised. Uber made a deal to pay $100,000 in Bitcoin to keep the hackers quiet. The hackers were eventually arrested and prosecuted. The fallout continues in 2022 as charges have been laid against a former Uber Chief Security Officer.
On this page we’ll explain why it’s a good idea to get your data deleted from Uber and how to go about it. Or if you just want to get started, click the Start Now button which will take you directly to our Rightly Protect service, enabling you to find out who has your data and get it deleted, quickly and for free.
Can I delete my data from Uber?
Yes you can! You have the right to ask any company to delete all the data they hold on you and they have to comply within 30 days. This right flows from GDPR (General Data Protection Regulation) legislation and if companies don’t comply without a valid reason, they can be in trouble.
How do I delete data from Uber?
The easiest way to get your data deleted from companies like Uber is to use our Rightly Protect service. In addition to picking Uber and asking them to erase your data, you can use Rightly Protect to analyse your email inbox to figure out all the companies that have your data. With Rightly Protect you can ask all of them to delete the data they hold on you in one click. Because many companies have your data, even companies you’ve never heard of, and it often runs into hundreds or even thousands of organisations putting your data at risk.
How long until Uber responds?
Uber should reply within one calendar month. If they have genuine reasons that they need extra time to consider your request, they can take up to an extra two months - but they should let you know within one month that they need more time and the reasons why. If you’re unhappy with how they respond, you can make a complaint to Uber and then if you’re still unhappy, you can complain to the ICO (Information Commissioner’s office).
Does Uber actually delete your data?
Yes, it’s a legal requirement. After one calendar month has passed since your account deletion request, your account and all of your information will be permanently erased by Uber, and you will not be able to retrieve it.
What type of data does Uber store on me?
Uber can collect a wide range of data from registered users:
● Names and passwords of account holders
● Captured content, such as ID photos
● Details of your trusted contacts
● Details of family members
● Business details and team members
● Metadata on how people use the Uber mobile app
● Transactional data from Uber owned products and services, including Uber Eats
● Facial recognition data
● Data on which devices are linked to which accounts
● Geolocational data
● Bank details
● Credit and debit card details
What does Uber do with my data?
Uber’s main motive for building a data set around each user is to personalise the ads that show up on your feed. Ad targeting changes are made based on a lot of different data: your personal account info, your usage patterns, your location, and more.
But it’s not just your data that shapes your ad feed: Uber compiles the same kinds of data from a variety of users and uses it to optimise when and where it shows you certain ads on other platforms. The additional data that Uber collects helps the company to perform strategic market research, communicate directly with users, and counter suspected misuse.
Why delete my data from Uber?
Uber has suffered a series of breach attempts and as already mentioned, a famous one in 2016 that affected 57 million customers. There can be little doubt that hackers will continue attempts to compromise your personal data.
If you’re not using Uber any more, or think a fresh profile would be a good thing, you can instruct Uber to delete all the data they have about you and so prevent it from being stolen as a result of a data breach.