Go to page content

Appeal a DWP PIP decision today, for free.

Quickly send a subject access request to find out all of information that was used to make a decision about you, and then appeal.

Why should I gather evidence to appeal my PIP decision?

You should gather evidence to make your appeal as strong as possible, and change the amount of PIP that you get.

If you:

  • didn’t get PIP
  • got a lower rate than you expected
  • think your award isn’t long enough

You should appeal.

In order to gather evidence, you need to send the DWP a subject access request, to look at all of the information that they used to make their decision about you.

What's that?

A Subject Access Request, or ‘SAR’ is a written request that you send to a company asking to see your personal data.

What personal data does the DWP hold about me?

The information the DWP has depends on the type of benefits you claim, but can include the following:

  • family, lifestyle and social circumstances
  • financial details
  • employment and education details
  • goods or services provided
  • education and training details
  • visual images
  • physical or mental health details
  • racial or ethnic origin
  • political, religious or other beliefs of a similar nature
  • trade union membership
  • sexual life
  • genetic data
  • biometric data
  • offences including alleged offences
  • criminal proceedings, outcomes and sentences

If you discover that any of the information the DWP is working with is wrong, you can use it as evidence to support your appeal. You can also use Rightly to send a notice of correction.

How do I send a subject access request (SAR)?

The easiest way to find out where your information is by sending a request through Rightly. As we mentioned, just pick any organisation of your choice, choose your request, and send it in under five minutes!

How long until they respond to my request?

After the DWP have received your request, they have to reply in full within 30 days, or give a valid reason for asking for an extension. If this happens, our support team is here to help.

What if they don't reply to my request?

Don't worry, by law they have to respond. This is because the information they used to make the PIP decision about you counts as your personal data, and you can ask any organisation whether or not they have your personal data, including the DWP.

They have to tell you what they have, as well as how and why they are using it. This is thanks to your ‘right of access’ under GDPR law. GDPR applies in the UK and EU.

Got your evidence? Now send an appeal.

You’ll need:

  • Your national insurance number
  • Your contact details
  • Your mandatory reconsideration notice. You can complete an appeal form online here.


Time is of the essence with appeals. You have one month from the date at the top of your mandatory reconsideration notice to appeal. If the DWP do not respond to your subject access in time, appeal anyway, and then support it later on with your additional evidence.

If you need support with this, our team is here to help!

Why Rightly?

We’re free because our mission is to make data fairer, for everyone.

We don't use consumer data for commercial purposes, which means we'll never, ever sell your data. It also means that there are no adverts or hidden costs.

Keeping your data safe

Send your request in under two minutes

It's simple and completely free