Why should I try and stop scams?
For many people, scams are deeply worrying. Scams are often convincing, and difficult to spot.
That's why it's so important to make sure you minimise the number of companies who hold your contact details and personal information. That way, if company records are hacked, your information won't be there for scammers to find.
How do I stop scams?
You can minimise your chances of being scammed by deleting your data with as many companies as you'd like. This cleanses the amount of information about you online and makes it much harder for companies and scammers to know how to contact you.
Remember, it's your legal right to decide how your information is being used and what for.
The easiest way to reduce the amount scams you receive, from email phishing to phone scams, is by minimising your personal data online. You can do this through Rightly for free.
- Press 'Get Started'
- Add your basic details
- Check your email to start the cleaning process
If you can't find the company that you're looking for, contact our support team and we'll add it for you.
Here's what you can expect after you send your request:
Companies will contact you after they receive your request. This is because your request simply connects you to all of the companies you select. After that, they'll take it from there and link you to their own forms and processes for you to fill out. Only your name and email address is required to send these requests, but companies will likely ask you for much more information to identify you, like your ID.
They should confirm your data has been deleted within 30 days. Remember, a deletion request demands that they delete all of your data, including your account details.
How long until companies respond to me?
After the companies have received your request, they have to reply in full within 30 days, or give a valid reason for asking for an extension. However, we're glad to say that most companies normally reply within a week.
Your responses from companies are likely to come directly into your inbox. We don't mind when this happens, as long as you're happy with how your request has been handled and have everything you need.
If you have any questions, or have any difficulty at all with how companies respond, our friendly support team is here to help!
What if they don't reply?
Don't worry, they have to follow your wishes thanks to your ‘right to erasure’ under GDPR law. GDPR applies in the UK and EU, and gives you a whole range of data rights. At Rightly, we help you use these for free.
What if I’m not sure if they have my data?
If you're unsure, you can still ask them. Even if they tell you they don’t have it, you're making yourself safer online by knowing where your data is.
How do I stop phone and Whatsapp scams?
While reducing the amount of information there is about you online helps, there is a limit to how effective this can be in the case of scam texts. This is because some scammers use a machine that randomly generates numbers and sends texts to them until some of them land in real text message inboxes. In this case, there's not much you can do except stay vigilant.
If you're not sure whether or not the texts and calls are scams or spam, we recommend that you register your mobile and landline with the Telephone Preference Service. This informs telemarketers to stop contacting you, and you should stop receiving spam sales calls within 28 days of registering.
How can I report scams?
You can report any type of scam to Action Fraud. Action Fraud is the UK's national reporting centre for fraud. They can refer your case to the National Fraud Intelligence Bureau, who will give you a crime reference number and investigate the scam.
If you're trying to get your money back after a scam, Citizen's Advice has some helpful resources about this.
We’re free because our mission is to make data fairer, for everyone.
We don't use consumer data for commercial purposes, which means we'll never, ever sell your data. It also means that there are no adverts or hidden costs.
Still have questions?
We'd love to help.